Content Creator Chat Support Specialist
Há 4 dias
This role involves engaging with online audiences, building rapport, and offering premium content through digital channels. It is a remote position with opportunities for advancement.
Key Responsibilities- Engage with fans and followers via online chat, providing a positive experience.
- Upsell premium content naturally.
- Respond promptly to inquiries and resolve issues.
- Maintain records of conversations in CRM systems.
- Collaborate with team members to improve chat strategies.
- Experience in customer support, sales, or chat moderation, preferably in BPO.
- Excellent written communication and multitasking skills.
- High emotional intelligence and passion for customer engagement.
- Ability to identify customer needs and offer solutions.
- Fixed base rate plus commission on upsells and conversions.
- Opportunities for advancement and bonuses.
- Remote work with flexible hours.
- Support high-profile content creators and grow online communities.
To apply, submit your resume and cover letter highlighting relevant experience.
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