Housekeeping Operations Manager

Há 4 dias


Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro
Job Description

As a key member of our Housekeeping team, you will be responsible for ensuring the smooth operation of our Housekeeping and Laundry departments. This includes maintaining accurate inventory levels, approving requisitions, and overseeing the Pest Control service.

Key Responsibilities
  • Manage inventory levels of linen, uniforms, and other essential items to ensure seamless operations.
  • Approve requisitions and ensure timely delivery of necessary supplies.
  • Oversee Pest Control services and collaborate with the Stewarding Manager and Chief Engineer to establish schedules.
  • Implement HACCP procedures for housekeeping-related activities.
  • Contribute to sustainable development initiatives and apply energy and waste management practices.
  • Monitor cost control and suggest cost-saving programs.
  • Ensure adherence to linen and uniform management procedures.
  • Supervise and control Lost and Found items, maintain records, and mail packages to clients.
  • Review Night Audit reports related to Housekeeping and ensure strict control of room keys and section keys.
  • Implement and follow up on daily checklists.
  • Prepare forecasts and statistics.
  • Respect schedules, terms, and deadlines as agreed with Management.
  • Share daily activity highlights with the Director of Rooms, including internal and external guest opportunities.
  • Assist the Director of Rooms in administrative responsibilities and monitoring activities.
Requirements
  • Minimum 2 years of Housekeeping experience.
  • Leadership experience is an asset.
  • Excellent communication skills and a positive attitude.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Self-starter with excellent organization, presentation, customer service, and communication skills.
  • Computer skills including Outlook and basic Word and Excel.


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