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The Savoy, a Fairmont Managed Hotel, is a world-renowned leader in the hospitality industry, known for its outstanding service and excellence. With a rich history dating back to 1889, the hotel has played host to royalty, world leaders, and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five-star luxury.
The Savoy offers a competitive benefits plan and unwavering support and recognition to colleagues, making it an ideal place to develop and promote talent.
Job Title: Restaurant General ManagerJob Title: Restaurant General Manager
Department: F&B
Inspired and Supported by: Director of Food & Beverage
As a Restaurant General Manager, you will oversee and direct the front of house team of the outlet, collaborating closely with the Chefs to manage restaurant operations. You will be responsible for ensuring that the high standards required by both the hotel and guests are exceeded.
Key Responsibilities:
- Lead and direct all aspects of restaurant operations, taking full responsibility for the front of house.
- Demonstrate authoritative leadership with the gravitas to oversee all restaurant functions.
- Bring a wealth of experience across different outlets, driving and motivating staff to provide guests with the ultimate dining experience.
- Multitask and organize with excellence, ensuring smooth operations and outstanding communication.
- Be commercially astute with an understanding of financial requirements to successfully reopen an outlet.
- Develop the team to consistently deliver 5-star service.
- Have a clear vision and inspire the team to execute this vision on a day-to-day basis by leading from the front.
To be successful in this role, you will need:
- Restaurant Management Experience: Bring 5-10 years of experience managing dining venues, with a preference for candidates who have experience with pre-openings or re-openings.
- Food and Beverage Expertise: Possess exceptional knowledge of food and beverage, including current and future trends.
- Leadership: Be a passionate leader who strives to deliver excellence daily and manage a team of 30+ people.
- Wine Knowledge: Have strong wine knowledge, ideally with WSET Level 3 certification or similar.
- Analytical Mindset: Utilize an analytical mindset for data-driven decision-making and demonstrate proven financial acumen, including long-term strategy planning and budgeting.
- Financial Responsibility: Take full financial responsibility for the outlet/restaurant.
- Entrepreneurial Approach: Identify new opportunities to drive revenue growth and profitability with an entrepreneurial approach.
- Health and Safety Knowledge: Maintain full knowledge and understanding of current health and safety policies.
We offer a range of benefits to our colleagues, including:
- Competitive salary and benefits including pension and life assurance
- Private health insurance
- 31 days of holiday including public holidays (increase to 33 days after 5 years)
- Cashback scheme for everyday wellbeing/healthcare expenses including Perkbox
- Special rates for Savoy colleagues and their friends & family and discount across Accor hotels worldwide
- Fantastic colleague rates in Fairmont and Raffles hotels worldwide that includes friends & family
- Free stay at The Savoy after successful completion of probation
- 50% discount at our iconic American & Beaufort Bars
- 50% discount at our world-famous Afternoon Tea
- 50% discount at our spa and florist
- 50% discount at Gordon Ramsay's River Restaurant and Savoy Grill
- 20% at Gordon Ramsay restaurants outside the hotel and restaurant 1890
- Laundry services & dry cleaning for uniformed and non-uniformed colleagues
- Colleague gym facility and Virgin Active gym membership discount
- Employee assistance programme
- Annual optician reimbursements for eye tests and glasses
- English language classes
- Colleague restaurant
- Local F&B, retail and gym discounts
- Interfaith prayer room
- Wellness room
- Cycle to work scheme