Service Technician
2 semanas atrás
We are seeking a skilled Service Technician to provide superior customer service by performing repairs and maintenance service on RbA products in the Lehigh Valley, PA area.
The ideal candidate will have 2 years of experience in residential construction with a focus on window and door installation, as well as experience working with precision measuring tools down to the 1/16th of an inch.
Key Responsibilities:
- Service and repair previously installed RbA products.
- Analyze customer situations, determine corrective action to be taken, and verify the action has fixed the situation in an efficient and cost-effective manner.
- Follow established Renewal processes, making recommendations for process improvement.
- Keep service area neat and organized; inventory service stock area of warehouse; request material replenishment as needed.
- Provide detailed information to Customer Service Representatives.
Benefits:
- Medical/Dental/Vision/Life Insurance
- Health Savings Account contributions
- Paid holidays plus PTO
- 401(k) plan & contributions
- $70/month phone stipend
- Professional development and tuition reimbursement opportunities
- Tuition reimbursements and study loan pay down options
- Charity contributions and nationwide career opportunities
We are looking for a highly organized individual with strong communication skills, both verbal and written, who can reflect empathy toward our customers and stand for long periods of time.
As a Service Technician, you will have the opportunity to work with a great team and contribute to the success of Renewal by Andersen.
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