Regional Training Manager

Há 1 mês

Natal, Rio Grande do Norte, Brasil Pedros Chicken Tempo inteiro
Job Title: Regional Training Manager

At Pedros Chicken, we are seeking a highly skilled and experienced Regional Training Manager to join our team. As a Regional Training Manager, you will be responsible for overseeing the training of our allocated Pedros stores, ensuring that our Standard Operating Procedures are maintained, and driving the success of our restaurant and take-away operations.

Key Responsibilities:
  • Conduct training sessions on food preparation and presentation as per our Standard Operating Procedures
  • Support, mentor, and upskill trainees and new employees to ensure they have the skills and knowledge required to excel in their roles
  • Promote efficiency and improve skills of employees through effective training and development programs
  • Keep accurate attendance and training records and registers
  • Monitor employee performance and response to training, identifying areas for improvement and implementing corrective actions
  • Conduct performance evaluations and provide feedback to employees
  • Provide daily updates on training areas completed in-store
  • Work collaboratively with the training team to drive the success of our restaurants and take-aways
  • Assist in new store openings, supporting the teams through mentoring and coaching
  • Support the Training Department with ad-hoc training tasks and projects
  • Develop and deliver training programs to employees, including presentations and workshops
  • Sign off Manager Trainees throughout the region
  • Ensure compliance with company policies and procedures
Requirements:
  • Minimum 10 years of experience in the restaurant and fast food service industry
  • Good verbal and written communication skills
  • Organizational and time management skills
  • Attention to detail
  • Ability to work independently and as part of a team
  • Computer literacy and ability to write professional reports
  • Valid driver's license and ability to travel to sites
  • GAAP and MICROS knowledge
Key Performance Areas:
  • Performance appraisals and talent audits
  • Reports submitted timeously
  • Ability to attract and retain talent
  • Talent pipeline in place for each position
  • Ability to upskill employees
  • Maintaining employee task lists and KPIs

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