Senior Client Liaison

Há 5 dias

Curitiba, Paraná, Brasil beBeeAccount Tempo inteiro R$100.000 - R$150.000

Job Title: Account Manager - Brazil

About the Role

We are seeking an experienced Account Manager to maintain and expand our presence in the Brazilian financial market.

This is a part-time position that has the potential to grow into a full-time role based on business needs and client expansion.

Key Responsibilities
  1. Client Relationship Management:
  • Serve as the main point of contact for the existing customer in Brazil.
  • Conduct regular calls with the client to facilitate effective communication.
  • Monitor client satisfaction and address concerns proactively to ensure loyalty.
New Business Development:
  • Build on the foundation established by the sales team to engage with identified prospects in Brazil's banking and finance sector.
  • Develop a strategic sales approach to introduce our offerings, emphasizing competitive advantages.
  • Nurture relationships with potential clients and manage them through the sales pipeline.
Market Insight and Reporting:
  • Stay up to date on market trends, competitor activities, and regulatory developments in Brazil.
  • Provide regular reports to the global sales team on client activities and new business opportunities.
  • Share insights from the Brazilian market to influence broader company strategy.
Qualifications
  • Proven experience in account management within the financial technology sector.
  • Previous experience working in the Brazilian market is highly desirable.
  • Strong technical communication skills to liaise effectively between clients and internal teams.
  • Fluency in Portuguese and English; understanding of Brazilian business culture.
  • Ability to travel within Brazil for on-site client support.
  • Proactive, solution-oriented mindset with a focus on client satisfaction and growth.
Potential KPIs
  • Client satisfaction and retention rate
  • Response time to client inquiries
  • New business opportunities generated
  • Revenue growth from the Brazilian market

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