Chief Operational Strategist

Há 2 dias


Fortaleza, Ceará, Brasil beBeeOperations Tempo inteiro R$70.000 - R$110.000

Senior Operations Executive

We are seeking a Senior Operations Executive to lead our operational teams and drive efficient processes.

Main Responsibilities

  • Directly manage operational teams, including Customer Support and Teaching.
  • Design and implement efficient operational processes and structures.
  • Set up, monitor, and improve KPIs and motivational frameworks for Team Leaders and their teams.
  • Oversee day-to-day operations and ensure quality through performance analytics and QA frameworks.
  • Maintain team efficiency and minimize costs.

Requirements

  • Management experience with teams over 50 people.
  • Experience in Sales, Contact Center, and Customer Support.
  • English and Portuguese proficiency.

Career Advancement Opportunities

  • Global collaboration with a diverse international team.
  • A competitive compensation package.
  • A flexible work schedule.
  • Professional development opportunities.
  • Options for remote work.

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