Field Service Technician

2 semanas atrás


Lauro de Freitas, Bahia, Brasil Flowserve Tempo inteiro

Job Summary:

The Field Service Technician is a critical role at Flowserve, responsible for installing, commissioning, monitoring, troubleshooting, and repairing our pumps, seals, and other equipment across various industries. This challenging position requires real-time technical support to our customers, providing recommendations for repairs, upgrades, and replacement equipment. The Field Service Technician is actively engaged in troubleshooting problems and implementing solutions on-site at customer facilities.

Key Responsibilities:

  • Make direct, in-person service calls in response to customer requests.
  • Assess mechanical problems and take actions to resolve promptly.
  • Work side-by-side with our customer's personnel, and lead work crews as required.
  • Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly.
  • Ensure that equipment is installed successfully and on schedule.
  • Check equipment prior to start-up and assess start-up performance.
  • Monitor the maintenance and performance of Flowserve equipment.
  • Train customers in the proper procedures for operating and maintaining Flowserve products.
  • Collaborate effectively with the supporting organizations of Flowserve, including the repair centers, customer service, and sales engineering.
  • Maintain and submit organized, accurate records, including daily reports, jobs quoted, jobs performed, and time and materials charged.
  • Communicate by word and actions Flowserve's values for ethics, safety, and quality.

Requirements:

  • Mechanical Technician with experience as a Field Service Technician.
  • Experience in the refinery industry and with rotating equipment.
  • Knowledgeable about the industrial applications and operations of pumps, valves, seals, actuators, and mechanical equipment.
  • Experience with installing mechanical equipment.
  • Experience with repairing pump equipment, installing mechanical seals, changing seal faces/gaskets/O rings.
  • Proven ability to correctly read and interpret blueprints, engineering drawings, and schematics.
  • Must be a self-starter with good follow-through, capable of working independently with little supervision.
  • Capable in Outlook, Word, and Excel.
  • An active driver's license with a good driving record is essential to the role.
  • Able to travel, including globally, for extended periods of time.
  • Able to work overtime as required to minimize impact to customers.
  • Physical activity is required, including frequent lifting up to 50 pounds / 25kg, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.
  • Excellent communication skills.
  • Good organizational skills.

Preferred Skills:

  • Intermediate English desired.

Location:

Reside in São Luís/MA or the surrounding area.


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