Technical Sales Engineer
2 meses atrás
At EBANX, we're on a mission to provide global access for everyone. As a Technical Sales Engineer, you'll play a key role in driving merchant success by delivering technical consulting and support services.
Key Responsibilities:- Collaborate with Sales teams to understand merchant needs and develop tailored solutions
- Provide technical presentations and demonstrations to showcase EBANX products and services
- Offer pre-sales technical assistance and product education to merchants
- Persuade merchants to adopt EBANX solutions that meet their needs
- Work with internal stakeholders to address merchant business requirements and new product features
- Solve merchant problems and provide post-live communication and follow-ups
- Act as the primary technical point of contact for implementation-related activities
- Relevant experience in integrations and deep understanding of APIs
- Broad understanding of technical concepts and payment processing
- Excellent communication skills to translate technical terms to business stakeholders
- Ability to adapt to different communication styles and audiences
- Quick troubleshooting skills to resolve merchant integration issues
- Effective time management to work with multiple customers simultaneously
- Spanish, English, and Portuguese classes
- Meal allowance and transportation voucher
- WAVES program for variable compensation
- EBANX Play for wellness and EBANX Education for financial support
- EBANX Flexible for semi-flexible hours and EBANX Family for daycare assistance
- Health and dental insurance, life insurance, and Blue Club discounts
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