
Secure Future: Cybersecurity Services Manager
2 semanas atrás
Unlock the Power of Customer Success in Cybersecurity
We are seeking a skilled Cybersecurity Professional Services Manager to drive customer success and strengthen relationships between our organization, Microsoft, and clients across the region.
The ideal candidate will have proven experience building and managing strategic customer and partner relationships in the Microsoft Partner Program ecosystem, as well as expertise with Microsoft Security & Compliance solutions.
- Key objectives include ensuring successful adoption and optimization of Microsoft Security technologies, maximizing customer value through professional services and joint strategies with Microsoft, and building strong, long-term relationships that lead to growth opportunities.
Responsibilities include engaging with leads and prospects, conducting assessments and proposing tailored solutions, re-engaging and expanding relationships with existing customers, and ensuring customer satisfaction and retention through proactive Customer Success practices.
The role requires strong expertise with Microsoft Defender Suite, Microsoft Entra, Purview, Sentinel, Intune, Autopilot, and related technologies, as well as excellent communication, consultative, and relationship management skills in English (Portuguese and Spanish are also required).
What We Offer:
- Work with a global Microsoft Partner specializing in Security and Modern Workplace.
- International projects with high-impact customers.
- A collaborative, innovative, and growth-oriented culture.
- Continuous professional development within the Microsoft Security ecosystem.
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