Customer Service Representative

2 semanas atrás


Maria da Fé, Brasil beBeeCustomerService Tempo inteiro R$2.900 - R$3.400
Customer Service Representative

We are seeking a skilled and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service through digital channels, managing client portfolios, and maintaining strong relationships with clients.

This is an excellent opportunity to develop your skills in a dynamic and fast-paced environment. If you are a motivated and organized individual who thrives in a customer-facing role, we encourage you to apply.

Key Responsibilities:
  • Client Management:
    • Provide top-notch customer service through digital channels, responding to inquiries and resolving issues in a timely manner.
    • Manage client portfolios, ensuring that all interactions are professional and courteous.
  • Relationship Building:
    • Maintain strong relationships with clients, identifying opportunities to upsell and cross-sell products and services.
  • Training and Development:
    • Participate in regular training sessions to enhance your skills and knowledge, staying up-to-date on industry trends and best practices.
Requirements:
  • Education:
    • Bachelor's degree or equivalent experience.
  • Skill Set:
    • Excellent communication and interpersonal skills.
    • Able to work independently and as part of a team.
    • Strong problem-solving and analytical skills.
Benefits:
  • Competitive Salary:
    • Paid bi-weekly, based on performance.
  • Opportunities for Growth:
    • Regular promotions and career advancement opportunities.
Work Environment:
  • Flexibility:
    • Work from home or office, depending on your preference.
  • Supportive Team:
    • Collaborative and encouraging team environment.


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