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Clinical Trial Operations Manager

Há 1 mês


São Paulo, São Paulo, Brasil Allucent Tempo inteiro

Job Summary

We are seeking a highly skilled Clinical Trial Operations Manager to join our team at Allucent. As a key member of our clinical operations team, you will be responsible for providing leadership and management to our Clinical Research Associates (CRAs) and other clinical functional groups. Your primary focus will be on ensuring the successful planning, implementation, and execution of clinical trials.

Key Responsibilities

  • Coordinating and managing CRA activities across all geographies, liaising with sponsors and project managers to ensure clinical monitoring deliverables are met.
  • Oversight of critical documentation collection, maintenance, and filing.
  • Developing monitoring plans and site monitoring templates, as well as providing input into trial plans and tools.
  • Reviewing trial-specific documents and developing or reviewing subject-facing materials.
  • Customizing annotated site visit reports according to trial-specific requirements.
  • Selection of investigators and sites, SEV report review, and approval.
  • Site initiation management, SIV report review, and approval.
  • Monitoring visit report review, management, resolution, and escalation.
  • Managing successful trial close-out, identifying critical activities to ensure timely and efficient close-out.
  • Responsible for timelines, budget, and quality of clinical monitoring team deliverables, identification of risks, and issues, and escalation to project managers, line managers, and GCO management.
  • Providing information and input about planned activities and status to project managers and attending project review meetings as needed.
  • Conducting project co-monitoring and temporarily conducting site management/monitoring in case of immediate need and lack of resources.
  • Coaching and mentoring CRA team members, including providing performance feedback, assisting in developing and delivering project-specific training, and providing input related to project-specific training matrices.
  • Preparing and chairing CRA calls and actively participating in internal trial team calls and client calls.
  • Overseeing CRA handovers as appropriate.
  • Serving as a site contact for protocol clarifications and subject enrollment when CRAs are unavailable.
  • Monitoring and managing trial materials supplies, ensuring investigational products and other trial supplies are shipped to sites.
  • Reviewing data listings and query reports to identify trends and ensuring proactive re-training is conducted with CRAs and site staff.
  • Overseeing the process of protocol deviation and trial non-compliance documentation, tracking, and escalation.
  • Participating in the development of trial newsletters and communication.
  • Requesting appropriate clinical operations staffing, workload, and resources and reporting trial deliverables and resource needs.
  • Assisting project managers in discussions with clients on trial documentation issues or technical-related documentation concerns that may arise.
  • Reviewing trial systems (CTMS, CRF, IRS, central lab portal, etc.) updates on a regular basis, ensuring systems reports are up to date, and reports generated are current and correct.
  • Overseeing eTMF status.
  • Reviewing trial reports and analyzing trends to recognize risks, providing input into mitigation plans, and implementing mitigations belonging to clinical activities.
  • Contributing to the optimization of trial processes to increase efficiency.
  • Coordinating and providing support for trial-related (site) audits and inspections.
  • Contributing to corrective and preventive action plans where needed and ensuring their timely implementation and closure.
  • Ensuring project consistency within and across projects by following Allucent/relevant SOPs.
  • Assisting and supporting in the preparation of various training materials used by Allucent (including SOPs training, as well as specific trial-related training).
  • Assisting in the preparation and conduct of Kick-Off Meetings, Investigators' meetings, and other committees or trial meetings as requested.
  • Preparing country-level site-facing budgets and managing investigator and site payments as applicable.
  • Supporting project managers in the management of trial vendors as required.
  • Project contract awareness and oversight.
  • Forecasting and reporting on site management units throughout the project life cycle.
  • Identifying changes in scope and liaising with project managers.
  • Managing client expectations related to clinical deliverables in accordance with contracted services and Allucent QMS.
  • Providing input into proposals when required.
  • Actively participating in the preparation, attendance, and presentation of bid defenses or any other presentations to potential clients.
  • Completing routine administrative tasks in a timely manner (timesheets, travel expense claims, training).

Requirements

  • Candidate must be legally authorized to work in the specified country where the job is being advertised.
  • A degree in life sciences or nursing qualification preferred, but not required.
  • A minimum of 5 years of clinical research experience (including a combination of SCRA + CTL/CTM, PM, or regulatory/auditing experience) with at least 2 years of CTL/CTM experience.
  • In-depth knowledge of ICH GCP, clinical trials, and the critical elements for success in clinical trials.
  • Strong therapeutic background.
  • Possesses experience and knowledge in the CRO industry that will support Allucent's management of clinical trials.
  • Strong written and verbal communication skills, including good command of the English language.
  • Professional and strong client-focused.
  • Ability to work in a fast-paced, challenging environment of a growing company.
  • Administrative excellence with attention to detail and accuracy.
  • Leadership and mentoring skills with the ability to mentor and train other CRAs in a positive and effective manner.
  • Excellent team player with team-building skills.
  • Strong organizational skills to be able to manage a full workload across multiple projects.
  • Demonstrates flexibility for creating solutions and process improvement.
  • Analytical, financial, and problem-resolution skills.
  • Proficiency with various computer applications, such as Word, Excel, and PowerPoint, CTMS, eTMF required.
  • Ability to successfully manage people/project issues.
  • Mature management skills demonstrated by calm and thorough review of situations.
  • Proposes, implements, and evaluates appropriate, creative resolutions.
  • Demonstrates the ability to define and meet project requirements.

Benefits

Benefits of working at Allucent include:

  • Comprehensive benefits package per location.
  • Competitive salaries per location.
  • Departmental study/training budget for furthering professional development.
  • Flexible working hours (within reason).
  • Opportunity for remote/hybrid working depending on location.
  • Leadership and mentoring opportunities.
  • Participation in our Buddy Program as a new or existing employee.
  • Internal growth opportunities and career progression.
  • Financially rewarding internal employee referral program.
  • Access to online soft-skills and technical training via GoodHabitz and internal platforms.