Workforce Planning Strategist

1 semana atrás

São Bernardo do Campo, São Paulo, Brasil beBeeWfmAnalyst Tempo inteiro R$80.000 - R$120.000

Job Overview

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The WFM Senior Analyst is responsible for overseeing short-term and long-term forecasting, focusing on production, call volumes, and staffing requirements.

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This role involves utilizing advanced data analysis skills to build executive dashboards using Excel and Power BI.

">Main Responsibilities">
  • ">
  • Develop comprehensive workforce plans that align with the organization's strategic objectives.">
  • Analyze workforce trends, predict future staffing needs, and devise strategies to ensure a balanced and skilled workforce.">
  • Monitor and adjust WFM Key Performance Indicators (KPIs) to assess the effectiveness of workforce planning strategies.">
  • Utilize data analytics to provide strategic insights and recommendations for internal stakeholders and operations.">
  • Regularly report on workforce metrics and planning outcomes to senior management.">
">Day-to-Day Operations">
  • ">
  • Manage day-to-day operations, ensuring accuracy, consistency, and accessibility of complex global workforce data.">
  • Design and implement executive dashboards that provide actionable insights to guide leadership in strategic planning and operational adjustments.">
  • Develop and maintain performance reports highlighting department results, trends, and opportunities for improvement.">
  • Lead resource planning meetings with management and other business partners.">
  • Collaborate with cross-functional teams to identify data needs and refine reporting mechanisms.">
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