Business Development Manager
2 semanas atrás
About the Role
We are seeking a highly skilled and motivated General Manager to join our team at Thorntons. As a General Manager, you will be responsible for leading our store operations, ensuring a high level of customer satisfaction, and driving business growth.
Key Responsibilities
- Store Operations
- Oversee daily store operations, including customer service, inventory management, and staff supervision
- Ensure a clean, safe, and welcoming store environment
- Customer Service
- Deliver exceptional customer service, ensuring customer satisfaction and loyalty
- Address customer complaints and concerns in a professional and timely manner
- Business Growth
- Develop and implement strategies to drive sales growth and increase customer engagement
- Collaborate with the sales team to achieve sales targets and improve customer retention
Requirements
- Leadership and Management
- Proven leadership and management experience in a retail or food service environment
- Ability to motivate and develop a high-performing team
- Customer Service
- Excellent customer service skills, with a focus on customer satisfaction and loyalty
- Ability to handle customer complaints and concerns in a professional and timely manner
- Business Acumen
- Strong business acumen, with the ability to analyze sales data and develop strategies to drive growth
- Ability to work collaboratively with the sales team to achieve sales targets and improve customer retention
What We Offer
- Competitive Compensation
- Competitive salary and bonus structure
- Benefits
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Opportunities for Advancement
- Opportunities for career advancement and professional growth
How to Apply
If you are a motivated and experienced leader who is passionate about delivering exceptional customer service and driving business growth, we encourage you to apply for this exciting opportunity.
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