Business Development Manager

2 semanas atrás


Santa Rosa, Rio Grande do Sul, Brasil Thorntons Tempo inteiro

About the Role

We are seeking a highly skilled and motivated General Manager to join our team at Thorntons. As a General Manager, you will be responsible for leading our store operations, ensuring a high level of customer satisfaction, and driving business growth.

Key Responsibilities

  • Store Operations
    • Oversee daily store operations, including customer service, inventory management, and staff supervision
    • Ensure a clean, safe, and welcoming store environment
  • Customer Service
    • Deliver exceptional customer service, ensuring customer satisfaction and loyalty
    • Address customer complaints and concerns in a professional and timely manner
  • Business Growth
    • Develop and implement strategies to drive sales growth and increase customer engagement
    • Collaborate with the sales team to achieve sales targets and improve customer retention

Requirements

  • Leadership and Management
    • Proven leadership and management experience in a retail or food service environment
    • Ability to motivate and develop a high-performing team
  • Customer Service
    • Excellent customer service skills, with a focus on customer satisfaction and loyalty
    • Ability to handle customer complaints and concerns in a professional and timely manner
  • Business Acumen
    • Strong business acumen, with the ability to analyze sales data and develop strategies to drive growth
    • Ability to work collaboratively with the sales team to achieve sales targets and improve customer retention

What We Offer

  • Competitive Compensation
    • Competitive salary and bonus structure
  • Benefits
    • Medical, dental, and vision insurance
    • 401(k) retirement plan
  • Opportunities for Advancement
    • Opportunities for career advancement and professional growth

How to Apply

If you are a motivated and experienced leader who is passionate about delivering exceptional customer service and driving business growth, we encourage you to apply for this exciting opportunity.


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