Business Process Expert

1 semana atrás

São Paulo, São Paulo, Brasil Dow Tempo inteiro
About the Role

We are seeking a highly skilled Business Process Expert to join our team at Dow. As a Business Process Expert, you will be responsible for ensuring the Indirect Tax work process requirements are met in the system designs by building, testing, and implementing the appropriate solutions.

Key Responsibilities
  • Understand the LAA work processes that trigger Indirect tax determination, like Purchasing, Planning and Order to Cash.
  • Understand the Indirect Tax laws of the respective countries for which the BPX/SME is accountable OR have a network of Indirect Tax specialists that can provide the appropriate level of knowledge/expertise in respect to the local Indirect tax laws.
  • Proficient in the technical landscape, being ECC, Reporting, Thomson Reuters Indirect Tax determination, Synchro, NFe and compliance.
  • Perform Work process support by resolving ServiceNow (production support) tickets (end user questions, end user problems).
  • Provide Technical resolution support if a support ticket requires that.
  • Being able to perform root cause analyses cross functionally, meaning that if a sales invoice or a vendor invoice has different taxation, the BPX/SME can determine why there is a difference.
  • Once the root cause has been determined, create a defect with the appropriate findings on the root cause.
  • If the root cause is within the applicable DSS Tax applications, ie., Thomson Reuters Indirect tax determination (SABRIX), and with basic configuration this can be resolved, the BPX/SME will perform that SABRIX configuration.
  • Test the new configuration with applicable test scenarios.
  • Validate, after the system changes have been migrated to production, that indeed the changes are appropriately resulting into the correct tax determination.
  • For more complex (SAP as well as SABRIX) system solutions, the BPX/SME will work with the global IT teams to create the functional designs and act as the local expert for the global IT team.
  • Facilitate education for new team members in PTP, OTC, Planning and Finance in respect to Indirect Tax.
  • Participate in M&A or divestiture projects to provide Indirect Tax expertise.
  • Responsible for work process and system documentation for Indirect Tax.
Requirements
  • Bachelor's degree in Business, Finance, Indirect Tax, Accounting or related field.
  • 5 years of relevant experience.
  • Strong software skills and knowledge of SAP, Windows applications.
  • Fluent English Skills.
About Dow

Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future.

We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career.

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