Global Customer Engagement Leader

Há 3 dias

Belo Horizonte, Minas Gerais, Brasil beBeeCustomer Tempo inteiro US$104.000 - US$130.878
Job Description
We are seeking a highly skilled Customer Engagement Specialist to join our team. This role will be responsible for managing customer relationships, driving customer satisfaction and success, and identifying opportunities for growth and expansion.

As a Customer Engagement Specialist, you will work closely with customers to understand their needs and provide tailored solutions to meet those needs. You will also collaborate with internal teams to ensure seamless execution of customer-facing initiatives.

Key Responsibilities:
  • Manage customer relationships to become a trusted partner.
  • Drive customer satisfaction and success by delivering value stories and demonstrating product ROI.
  • Identify opportunities for growth and expansion through data analysis and customer insights.


Requirements:
* University degree in a relevant field
* Background in customer engagement and driving customer adoption
* Fluency in English and Portuguese, Spanish a plus
* Strong presentation and communication skills
* Ability to work in an international matrixed organization
* Self-starter with initiative and strong problem-solving skills

Benefits
As a valued member of our team, you will enjoy a range of benefits, including:

* Competitive salary and bonus structure
* Comprehensive health insurance
* Retirement plan matching
* Paid time off and holidays
* Opportunities for professional growth and development

About Us
Our company is a global provider of information-based analytics and decision tools for professional and business customers. We enable them to make better decisions, get better results, and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge, doctors and nurses improve the lives of patients, and businesses and governments prevent fraud.

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