Tech Support Specialist

Há 4 horas


Salvador, Bahia, Brasil beBeeTechnical Tempo inteiro R$4.000 - R$8.000

IT professionals are in high demand to support organizations as they navigate the complexities of technology.

About the Role

This position involves providing technical assistance and troubleshooting services to ensure smooth operations.

  • Key Responsibilities:
  • Provide Level 1, Level 2, and Level 3 support for HR systems, addressing and resolving tickets in a timely manner.
  • Collaborate with a global team to identify and resolve issues in real-time.
  • Work closely with stakeholders to understand requirements and deliver effective solutions.
  • Monitor system performance, analyze logs, and implement proactive improvements.
  • Document solutions and contribute to the knowledge base for ongoing team development.

Required Skills and Qualifications

To be successful in this role, you will need:

  • A Bachelor's Degree in Computer Science or a related field.
  • Proven experience working in technical support, handling incident resolution and customer requests.
  • Expertise in Java core, Advanced Java, Spring, Spring Boot, Apache Beam (Workflows), RESTful services, Hibernate, JSON, JavaScript, SQL, Cloud SQL, Spanner, and advanced English proficiency.

Benefits

We offer a dynamic work environment with opportunities for growth and professional development.

Schedule and Work Hours

This position is available for a full-time schedule with flexible hours between 11:00-21:00 Brasília time.

Seniority Level and Job Function

This is a mid-senior level Information Technology position within the IT Services and IT Consulting industry.

If you have what it takes to thrive in this fast-paced environment, please submit your application today


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