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Operations Support Specialist

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Salvador, Bahia, Brasil beBeeAdministrative Tempo inteiro R$37.575 - R$60.921
Job Description

We are seeking a highly organized and analytical individual to support our Central Operations team and US Operations markets in general administrative tasks and onboarding growth.

This role involves supporting US Operations Cities on growth deliverables and efficiencies in day-to-day work and operations, as well as automating ways of working for growth and portfolio changes.

  • Support US Operations Cities on growth deliverables and efficiencies in day-to-day work and operations
  • Automate ways of working for growth and portfolio changes
  • Analyze data to create detailed reports for leadership that effectively communicate trends, patterns, and predictions using relevant data
  • Standardize ways of working across markets to improve timeliness and execution on furnishings and move-outs
  • Perform audits and improve data metrics for guests and internal teams, as well as manage timely data collection to update productivity and achievements on projects
  • Unit/Building/Process information entry, ensuring all fields are accurately filled and clear for other teams
  • Collaborate with operational team members and organizational leaders to identify gaps and opportunities for process improvements
  • Communicate with third-party vendors and companies if needed to support OPS/CX operations

The ideal candidate will have a degree from a top-tier university, min. 1-2 years of experience in a similar role, fluency in English, and proficiency in Microsoft Word, Excel, and PowerPoint.

The successful candidate will be a self-starter with a roll-up-your-sleeves mentality, high attention to detail, entrepreneurial drive, adaptability, and focus on results.

Required Skills and Qualifications
  • Degree from a top-tier university
  • Min. 1-2 years of experience in a similar role (administrative experience in residential or hospitality experience considered as a plus)
  • Fluency in English
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Self-starter with a roll-up-your-sleeves mentality and high attention to detail
  • Entrepreneurial drive, adaptability, and focus on results
  • Strong quantitative and analytical skills
  • Strong organizational skills with the ability to manage multiple assignments
  • Excellent verbal and written communication skills
  • Ability to work independently and with speed