
Technical Support Specialist
1 dia atrás
Explore a career as an IT Support Engineer and join a global team delivering exceptional service to prestigious clients.
Job Description:As an IT Support Engineer, you will handle Level 1, Level 2, and Level 3 support tickets related to HR tools, ensuring smooth operations and outstanding customer satisfaction. Your key responsibilities include providing technical support for HR systems, collaborating with a global team to troubleshoot and resolve issues in real-time, working closely with HR technology stakeholders to understand requirements and deliver effective solutions, monitoring system performance, analyzing logs, and implementing proactive improvements.
Required Skills and Qualifications:- Proven experience working in technical support, handling incident resolution and customer requests
- Languages: Java core, Advanced Java
- Frameworks: Spring, Spring Boot, Apache Beam (Workflows)
- Web Services: RESTful services, Hibernate, JSON
- Front End: JavaScript
- Database: SQL, Cloud SQL, Spanner
- Advanced English proficiency (written and spoken)
- Experience working in a global, multicultural environment
Join our global team and enjoy the opportunity to work with world-class teams, develop your skills and experience, and make a meaningful impact on our clients' success.
Seniority Level:- Mid-Senior level
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