Customer Service Representative

1 dia atrás


São Paulo, São Paulo, Brasil beBeeWellness Tempo inteiro R$14.000 - R$22.000
Customer Service Representative

We are seeking a highly skilled Customer Service Representative to provide exceptional service and support in a fast-paced eCommerce environment.

This role involves being the first point of contact for customers, providing accurate and detailed information about wellness and supplement products, assisting with order-related inquiries, and resolving customer issues efficiently.

  • Key responsibilities include:
  • Providing product information and supporting customer inquiries
  • Assisting with order placement, tracking, and returns
  • Troubleshooting and resolving customer complaints
  • Maintaining a friendly and professional demeanor in all customer interactions

The ideal candidate will have proven experience in customer service, particularly in the wellness and supplements industry, and be familiar with CRM platforms like Richpanel, Hubspot, or Gorgias.

About This Role

This is an exciting opportunity to join our team as a Customer Service Representative and contribute to delivering exceptional customer experiences.

As a representative, you will work independently and collaboratively in a remote setting, utilizing your skills and knowledge to drive results and exceed customer expectations.

Requirements
  • Bachelor's degree in a related field (e.g., business, communications)
  • Minimum 1 year of customer service experience in the wellness and supplements industry
  • Familiarity with CRM platforms and e-commerce software
  • Excellent communication and problem-solving skills
  • Ability to work independently and collaboratively in a remote setting


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