
Dispute Resolution Specialist
Há 5 dias
Job Title: Dispute Resolution Specialist
We're seeking a detail-oriented professional to prepare, process, and mail dispute letters at scale while maintaining impeccable accuracy.
About the Role:Your work ensures timely, compliant actions that help clients improve their credit outcomes and keeps our operations running smoothly across a flexible, global schedule.
- Prepare, format, and mail dispute letters with 100% accuracy and timely turnaround
- Import credit bureau reports into Credit Repair Cloud (CRC) and initiate dispute workflows in under five minutes per case
- Manage secure client portal access, upload required documents, and maintain organized records
- Maintain dispute templates, track case statuses, and ensure SOP and regulatory compliance
- Perform quality checks to reduce errors and rework; document and improve processes
- Collaborate with internal teams to meet SLAs and support smooth client onboarding
- Hands-on experience with Credit Repair Cloud (CRC) for importing reports, managing disputes, and portal uploads
- Strong attention to detail and data accuracy in high-volume, repetitive processes
- Proven ability to follow SOPs, prioritize tasks, and meet tight deadlines
- High integrity and adherence to data privacy standards when handling sensitive PII
- Comfortable with remote work, reliable internet, and efficient home-office setup
- Familiarity with document handling, PDF tools, and basic spreadsheet usage
- Advanced fluency in English is required (written and verbal)
You'll build core operational expertise that directly impacts client outcomes while helping refine scalable, efficient processes. Join a supportive, fast-moving team where your precision and ownership will drive measurable results and continuous improvement.
How to Apply:
- Complete the application form
- Screening interview with our recruitment team
- Interview with the client
- Final decision – some candidates may have a second client interview before an offer is made
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