Senior Product Operations Specialist

Há 20 horas

São Paulo, São Paulo, Brasil beBeeoperations Tempo inteiro R$117.410 - R$145.135

Job Opportunity

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This is a senior-level position that requires expertise in ensuring the effective and efficient operational support of aligned products. The successful candidate will leverage Service Management operations cross functions to achieve quality, efficiency, productivity, and agility goals.

Key Responsibilities">
  • ">
  • Operational effectiveness and efficiency">
  • Ensure delivery of efficient and secure IT operations">
  • Oversee support processes including incident, problem, change, configuration, and event management">
  • Evaluate IT strategic service partners to ensure required level of service">
  • Support implementation and management of quality and efficiency improvements">
Requirements">
  • ">
  • Bachelor's degree in computer science, information systems, business administration or related field">
  • 8+ years of experience in IT, preferably in DevOps environment">
  • Experience in service management principles and execution">
  • Demonstrated experience in establishing standard processes and managing performance">

This role requires strong communication skills, both technical and non-technical, as well as experience working in a global environment with virtual teams.

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