Chargeback Data Analyst
3 semanas atrás
The BIG Jobsite is seeking a skilled Chargeback Data Analyst to join our team in the fight against Friendly Fraud and Chargeback Management. As a remote contract role, this position involves day-to-day tasks such as data analytics, statistics, communication, and data modeling.
The Chargeback Data Analyst will be responsible for analyzing and interpreting data to identify trends and patterns related to chargebacks. This role requires a strong analytical mindset, proficiency in data analytics and statistics, and the ability to visualize data and build reports using platforms such as Tableau or QuickSight.
Key Responsibilities:
- Analyze and interpret data to identify trends and patterns related to chargebacks
- Develop and maintain data models to support business decisions
- Communicate findings and insights to stakeholders through reports and presentations
- Collaborate with cross-functional teams to implement data-driven solutions
Requirements:
- Strong analytical skills and proficiency in data analytics and statistics
- Ability to visualize data and build reports using platforms such as Tableau or QuickSight
- Data modeling expertise and experience with data mining tools
- Previous experience in e-commerce fraud prevention, investigation, or retail fraud prevention is a plus
- Strong oral and written communication skills in English
- Ability to work independently and remotely
- Strong presentation skills and ability to create presentations using Slides
- Self-starter with the ability to work under pressure independently and as part of a team
- Meet deadlines and prioritize deliverables
Preferred Qualifications:
- SQL expertise
- Knowledge of Tableau, Quicksight, or similar data visualization tools
- Experience in customer-facing roles
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