Head of Agency Operations Manager

2 semanas atrás


São Paulo, São Paulo, Brasil TikTok Tempo inteiro
About the Role

We are seeking a highly skilled and experienced professional to lead our Agency Operations team in Brazil. As the Head of Agency Operations, you will be responsible for driving the growth and development of our LIVE agency industry in the region.

Key Responsibilities
  • Agency Business Development and Onboarding: Develop and execute strategies to drive broader market awareness about TikTok LIVE business opportunities, form strategic partnerships with key players in the content and talent business, and onboard new agencies to become LIVE agencies.
  • Agency Growth Operations: Build and implement structured agency growth paths, develop training strategies and tactics to level up agencies' revenue incremental and profitability on the platform, and drive agencies to shift to winning content strategies.
  • Team Management and Collaboration: Set team-level and individual-level OKRs, develop structured progress tracking mechanisms, and assess team members' strengths and areas for improvement to develop individualized growth plans.
Requirements
  • 5+ years of experience in the tech industry, including LIVE, LIVE Agency Management, or B2B management experience in content industry, e-commerce, financial services, or O2O services.
  • 2+ years of people management experience.
  • Fluency in English and Mandarin to effectively partner with global agencies.
  • Experience with revenue targets and a proven track record of bringing exponential growth to the business.


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