
Technical Operations Specialist
Há 3 dias
Unlock the power of technical enablement and revolutionize healthcare systems by powering back-end operations, streamlining workflows, and accelerating product teams.
Job Role OverviewAs a key member of our team, you will be responsible for executing technical tasks across no-code platforms and automation tools with clear direction, defined tickets, and a collaborative environment. Your role is to bring complex systems to life efficiently and effectively.
- Execute product and operations tickets in a no-code/low-code environment, ensuring seamless integration and optimal performance.
- Design, build, and maintain automations using Zapier, Make, or similar tools to automate repetitive tasks and enhance productivity.
- Configure workflows inside GoHighLevel or other CRMs, creating customized solutions that meet business needs.
- Set up and troubleshoot Stripe integrations, ensuring secure and reliable payment processing.
- Identify and flag blockers or inefficiencies, proposing data-driven solutions to improve operational efficiency.
- Collaborate asynchronously with product and ops teams, leveraging technology to facilitate communication and decision-making.
- Document technical builds for transparency, scalability, and knowledge sharing.
Key Requirements:
- 2–4 years of experience in product support, enablement, or technical operations, with a strong background in software development, IT, or a related field.
- Hands-on skills with: Zapier, Make, or similar automation tools; GoHighLevel or CRMs like HubSpot; Stripe or equivalent payment platforms.
- Ability to follow structured processes, work independently, and thrive in a fast-paced environment.
- Excellent written communication – clear, concise, and professional.
- Reliability, time management, and a commitment to delivering results on time.
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