Content Review Specialist

Há 3 dias

São Paulo, São Paulo, Brasil beBeeContent Tempo inteiro R$45.720 - R$76.140

Content Review Specialist

We are seeking a detail-oriented professional to join our team as a Content Review Specialist. This role involves assessing and triaging incoming website edit requests, communicating with customers through email and phone calls, and executing edits when required.

The ideal candidate thrives in a fast-paced environment, possesses an eye for detail and digital design acumen, and can effectively manage customer expectations.

Key responsibilities include:

  • Assessing, prioritizing, and managing incoming website edit requests
  • Communicating directly with customers via email and phone
  • Handling complex or sensitive customer cases
  • Executing website edits directly when needed
  • Monitoring and assessing customer satisfaction
  • Educating customers on the platform's capabilities

Top performers will be rewarded with promotions, salary progression, and performance bonuses.

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