Talent Acquisition Specialist

Há 3 dias

Rio de Janeiro, Rio de Janeiro, Brasil beBeeAccess Tempo inteiro R$70.000 - R$75.000

At the heart of every organization lies a team dedicated to finding top talent. Our Talent Acquisition department is no exception. We're responsible for identifying and hiring exceptional candidates who share our passion for excellence. As part of this dynamic team, you'll play a vital role in shaping the future of our organization.

The Director of Patient Access oversees the day-to-day operations of the Access Center, ensuring that all staff members are equipped to provide exceptional service to our patients. The Access Center Supervisor serves as a liaison between our on-site Howard employed staff and Emerging Global Services Inc. staff. This key position ensures that full registration protocols are followed, providing a seamless experience for our patients.

Duties:

  • Lead morning huddles to set priorities and discuss ongoing projects
  • Escalate scheduling or clinical concerns during the FPP ops huddle to ensure timely resolution
  • Audit access center staff to ensure they adhere to Ambulatory Access Guidelines and NAHAM full registration protocols, guaranteeing consistency and quality in patient care
  • Monitor referrals from Federally Qualified Health Center partners, tracking progress and addressing any issues that may arise
  • Report outstanding referrals to division Chiefs and Access Center Director, ensuring prompt attention to these matters
  • Collaborate with schedulers to optimize pre-registration processes, reducing denials by following NAHAM Access standards
  • Oversee Sharpen Access Dashboards, analyzing data to inform decision-making and drive improvement
  • Develop and deliver training programs for entry-level registration and scheduling staff, empowering them to excel in their roles
  • Track KPIs for the Access Team, maintaining high standards of performance and accountability

Education:

High School Diploma Required. Associate's degree, CHAA or CPC certification, or equivalent preferred. Relevant coursework or experience in healthcare administration, business, or a related field can be advantageous.

Experience:

3-5 years' experience in an Academic Medical Center environment, with 1-2 years supervisory or team lead experience in an Academic Medical Center setting. Proven track record of successfully managing teams and driving results in fast-paced healthcare environments.

Certification:

National Association of Health Care Access Management (NAHAM) CHAA or CHAM eligible. Other relevant certifications, such as Certified Professional Coder (CPC), may also be considered.

Benefits:

We offer a competitive salary range of $70,000 to $75,000 per year, reflecting your skills, experience, and qualifications. In addition to a comprehensive compensation package, we provide opportunities for professional growth and development, including training, tuition reimbursement, and career advancement paths.

Others:

Join our dynamic team and thrive in a supportive environment that values well-being and professional growth. Enjoy comprehensive medical, dental, and vision insurance, plus mental health support. Take advantage of PTO, paid holidays, flexible work arrangements, and a vibrant company culture.

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