Gaming Support Specialist

3 semanas atrás


Brasil Customer Umbrella LTD Tempo inteiro
Customer Support Agent - Gaming

We are seeking a skilled Customer Support Agent to join our team in the Gaming sector. As a key member of our customer support team, you will be responsible for providing top-notch support to our players via email.

Key Responsibilities:

  1. Respond to player inquiries via email in a timely and professional manner.
  2. Troubleshoot and provide technical solutions to resolve player issues.

Requirements:

  1. Previous experience in customer support, preferably in the gaming industry.
  2. Excellent communication and problem-solving skills.
  3. Proficiency in English language, both written and spoken.
  4. Knowledge of email etiquette and customer service principles.
  5. Basic computer skills and familiarity with email software.
  6. Ability to work in a fast-paced environment and meet deadlines.

What We Offer:

  1. A competitive salary and opportunities for career growth.
  2. A dynamic and international work environment.
  3. Professional development and training opportunities.
  4. A comprehensive benefits package, including health insurance and paid time off.

About Us:

Customer Umbrella LTD is a global customer service outsourcing company specializing in gaming support. We provide high-quality customer support services to clients across the globe, with a focus on delivering exceptional customer experiences.



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