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Digital Solutions Specialist

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São Paulo, São Paulo, Brasil beBeeEngineeringAdministrator Tempo inteiro R$117.261 - R$143.949
Job Description

The successful candidate will act as a single point of contact for global/regional large accounts, assisting in the creation of digital twins for Hilti's portfolio of products in their selected plant design software.

You will be based in a regional Project Management Office, serving as a technical support specialist for our sales team in acquiring large projects and as a Plant Design Administrator for the execution and support of global projects.

Collaboration with a global team is essential to ensure both short-term and long-term readiness of solutions.

This role requires strong communication skills, adaptability, and a customer-focused mindset.

Key Responsibilities:
  1. Aligning with the PMO Head within the region and the Global Plant Design Business Owner on project pipeline priorities.
  2. Supporting Construction Project Managers and Business Developers during project acquisition by demonstrating our plant design offerings (3D catalogues/libraries and Smart Plug-ins) tailored to account requirements.
  3. Partnering with the customer's Plant Design Administrators and Model Automation Leads to ensure testing of solutions and catalogue integrity.
  4. Leading the setup of libraries and plug-ins for Hilti and Oglaend Modular supports, Firestop, and Cable Management solutions.
  5. Acting as the single point of contact for installation challenges and troubleshooting software conflicts.
  6. Training customer modelers and designers on using our libraries and plug-ins.
  7. Creating bespoke assemblies for project-specific or account-specific customizations.
  8. Training sales and business development teams on plant design solutions within the organization.
  9. Documenting all customer-facing activities in Salesforce and Clickup.
  10. Gathering and consolidating customer feedback to improve solutions.
  11. Partnering with the Development team to test libraries and document feature requests in Jira.
  12. Supporting business development in sharing best practices and success stories.
Required Skills and Qualifications
  • A degree in Engineering or equivalent IT diploma.
  • Experience with EPC, Engineering Consultants, Contractors, or industry projects preferred.
  • Proven experience in engineering systems administration (Aveva PDMS/E3D, Integraph SP3D, Bentley, Autodesk P3D).
  • Good understanding of engineering practices and project execution concepts.
  • Strong knowledge of engineering design, drafting applications, and data integration software.
  • Fluent in Portuguese, advanced in English, intermediate in Spanish.
  • Availability for international travel (15-20%).
Benefits
  • Health and dental insurance.
  • Life insurance.
  • Performance-based yearly bonus.
  • Work-life balance benefits.
  • Wellness benefits.
  • Educational assistance.
  • Flexible working model.
  • Corporate alliances.
  • And more.