
Client Solutions Specialist
1 semana atrás
Position Overview :
We are seeking a Client Solutions Engagement Specialist to lead the first phase of client interactions. You will be involved in early conversations, work closely with clients, and help them clarify their needs. Your responsibilities will include asking insightful questions, challenging assumptions, mapping out business problems, and shaping solutions in partnership with cross-functional teams.
Key Responsibilities- Conduct client discovery sessions and collaborate with Tech Leads to develop clear requirements.
- Build strong relationships with stakeholders and facilitate communication between teams.
- Create project proposals, timelines, and solution outlines.
- Collaborate with Sales, UX, QA, and Engineering teams on project scoping.
- Identify constraints, risks, and edge cases early in the conversation.
- Develop project phases and feature groupings.
- Document deliverables, including process flows and vision documents.
- Present project proposals with clarity and confidence.
- Facilitate handoffs to delivery teams after proposal acceptance.
- Adapt quickly to changes in client needs or scope expectations.
- Contribute to shaping how we scope and sell projects at the company.
- Experience in consulting or custom software development environments.
- Proven background supporting pre-sales, scoping, or discovery phases.
- Strong history of working with cross-functional teams.
- Familiarity with SDLC, Agile/Scrum practices, and common delivery risks.
- Experience in mid-sized or growth-stage tech firms.
- Background collaborating with stakeholders across business and tech.
- Requirements Elicitation
- Executive Presence
- Stakeholder Interviewing
- Business Process Mapping
- Agile Methodology
- Solution Framing
- Project Scoping
- Client Relationship Management
- Emotional Intelligence
- Proposal Writing
- Technical Fluency (non-coding)
- Storytelling with Data
- Visual Communication
- Scope Definition
- Risk and Assumption Analysis
- Workshop Facilitation
- CRM/Sales Collaboration
- Estimation Coordination
- Cross-Functional Teaming
- Consulting Mindset
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