Clinical Team Leader

Há 2 dias


São Paulo, São Paulo, Brasil beBeeLeadership Tempo inteiro US$107.200 - US$138.400
Job Title: Senior Manager, Mako Product Specialist

This role leads and supports the Mako Product Specialist team across Latin America, designing future structures aligned with regional strategy, overseeing performance and retention, and supporting onboarding and training for new hires.

Key Responsibilities:
  • Design and implement future structures for the Mako Product Specialist team, focusing on performance management and talent retention.
  • Oversee onboarding of new Mako Product Specialists, including platform induction, workflow orientation, role clarification, and enrollment in application training courses.
  • Support internal launches and staff training at new Mako installation sites, ensuring clinical readiness and alignment with best practices.
  • Coordinate and optimize regional case coverage scheduling, ensuring adequate support for surgeons and surgical teams.
  • Deliver data-driven reports and metrics to management and regulatory teams, including case reviews, service activities, and continuous improvement recommendations.
  • Train physicians and hospital staff on the proper use of the RIO system, accessories, implants, and surgical workflow.
  • Provide clinical case support at unassigned accounts and manage timely complaint reporting in line with quality system requirements.
  • Collaborate with Sales and Marketing to promote Mako's clinical benefits, increase utilization, support roadshows, manage consigned inventory, and grow case volume through strategic engagement.
Requirements:
  • Bachelor's degree
  • Fluent in English
  • Advanced Spanish Level
  • Strong professional experience
  • Previous experience managing Clinical Teams
  • MPS Certification

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