Senior Vendor Services Team Lead

Há 3 dias

São Paulo, São Paulo, Brasil beBeeTeam Tempo inteiro US$82.260 - US$129.998

At our organization, we foster a culture of diversity, equity, and inclusion. Our goal is to ensure that our work environment reflects the diversity of the businesses and customers we serve.

We have a dedicated team responsible for promoting diversity, equity, and inclusion. This team comprises representatives from various roles and areas, recognizing that diverse perspectives and experiences are essential for success.

Our leadership is committed to sharing and acting on our principles, with the aim of becoming the best employer. We understand that success and growth bring new responsibilities, and we are dedicated to continuous improvement.

Our employee resource groups are volunteer-led and represent various aspects of our business. They play an active role in shaping our diversity and inclusion strategies and serve as ambassadors for these initiatives.

Their focus includes Black Employee Network, Glamazon (LGBTQIA+), and People With Disabilities. These groups will support new employees from day one, providing a welcoming environment.

We are seeking a Senior Vendor Services Team Lead to oversee a team of Brand Specialists. This team supports Amazon's strategic vendors, helping them grow and enhance customer experience by optimizing selection, availability, operational efficiency, catalog quality, and marketing.

The Team Lead will be responsible for delivering impact to vendors through their team, focusing on improving vendor performance, satisfaction, and team productivity. Collaboration with Vendor Managers and Category Leaders is crucial for strategic alignment and decision-making.

The role also involves contributing to service innovation and continuous improvement. Key responsibilities include:

  • Partnering with Vendor Managers, Account Managers, and retail functions to set priorities and goals based on vendor needs.
  • Managing relationships with key vendors subscribed to SVS.
  • Leading a team of Brand Specialists, managing joint business plans, and delivering business impact.
  • Regularly auditing metrics to improve vendor and employee experience across categories.
  • Driving adoption of tools and offshore processes to boost productivity.
  • Developing team skills and resources, fostering talent growth.

Qualifications include:

  • Bachelor's degree.
  • Experience in retail, fashion, consumer goods, or consulting.
  • Proactive ownership and business performance drive.
  • Ability to build effective stakeholder relationships.
  • Business proficiency in English (written and verbal).
  • People management skills.

Our inclusive culture empowers employees to deliver exceptional results. If you require accommodations during the application or onboarding process, please visit this link for more information.

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