Services Team Lead
Há 5 dias
Job Summary:
","We are seeking a seasoned professional to lead our services team. As a Senior Services Manager, you will be responsible for overseeing the customer relationship and operational excellence of assigned areas.
","The ideal candidate will have specialized knowledge within the function and be able to influence strategy development. They will also have the ability to interpret business challenges, recommend best practices, and stay informed of industry trends.
","The Senior Services Manager will use high-level judgment to make decisions and handle complex tasks or problems. They will be able to assess quality information, ask pertinent questions, and offer new solutions to problems outside of set parameters.
","This role requires strong leadership skills, including the ability to coach and develop teams. The candidate should have excellent communication and interpersonal skills.
","Required Qualifications:
","A minimum of [X] years of experience in services management is required. Knowledge level is comparable to a Master's degree from an accredited university or college (or a high school diploma with relevant experience).
","Preferred Characteristics:
","Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs/projects. Ability to document, plan, market, and execute programs. Established project management skills.
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