Technical Support Team Lead

Job Description:As a seasoned leader in technical support, you will oversee a team of Technical Support Engineers (TSEs) who resolve complex inquiries and provide world-class customer service. Your expertise in coaching, developing, and empowering your team will drive operational efficiency and ensure customer success.Key Responsibilities:Lead and develop a...

Job TitleA people manager is sought to lead a team of technical support engineers in resolving complex inquiries and supporting enterprise customers across the product portfolio.Lead and develop a team of technical support engineers.Manage onboarding, mentoring, and ongoing development of team members.Drive operational efficiency through KPI tracking,...

Job OverviewThis position offers a unique opportunity to lead a team of Technical Support Engineers who provide world-class customer service while ensuring operational excellence across support delivery.The ideal candidate will have 6+ years of experience in a technical, customer-facing role supporting enterprise SaaS products, with 3+ years of experience as...

Job Title:Technical Support Manager">Key Responsibilities:Lead and develop a team of technical support engineers to provide exceptional customer service.Manage onboarding, mentoring, and ongoing development of team members to ensure operational excellence.Drive efficiency through KPI tracking, process optimization, documentation, and change...

Job Title: Technical Support ManagerScyllaDB is looking for a highly motivated hands-on Technical Support Manager to lead our Global Technical Support team.We are a leading provider of high-performance NoSQL databases, empowering businesses to achieve unparalleled performance, scale, and reliability for their mission-critical applications. Our innovative...

**About the Role:**">The Red Hat Application Platform Support team is looking for a Technical Lead to join us in Sao Paulo, Brazil. In this position, you will oversee a team of engineers responsible for providing technical support to enterprise customers and help them meet customer-centric organizational goals.">**Key Responsibilities:**">Manage and maintain...

Global Technical Support LeaderWe are seeking an accomplished Technical Support Manager to lead our Global Technical Support team.This key role involves delivering exceptional technical support services, resolving complex issues, and driving continuous improvement initiatives.Ensure customer satisfaction by providing a customer-centered philosophy across the...

Job OpportunityWe are seeking a skilled Manager to join our Technical Support team. The ideal candidate will have experience leading teams, be self-motivated, and possess a passion for people management and mentorship.This is a mid-senior level role that requires the ability to work a rotating schedule with weekend availability. The successful candidate will...

**Office**:São Paulo**Team**:Customer Support**Customer Support Team Lead**:We are looking for a **Team Lead **to grow and develop a new **Customer Support **team in São Paulo You will play a crucial role in defining the culture of Wise in our São Paulo office by building and leading our first Customer Support teams there. Are you passionate about...

Technical Support SpecialistWe are seeking a skilled and experienced Technical Support Specialist to join our team. As a key member of our support team, you will play a critical role in ensuring our customers receive exceptional technical support.Key Responsibilities:Solve complex technical issues and provide expert-level support to both internal and...