Technical Support Team Lead

Job Title:Technical Support Manager">Key Responsibilities:Lead and develop a team of technical support engineers to provide exceptional customer service.Manage onboarding, mentoring, and ongoing development of team members to ensure operational excellence.Drive efficiency through KPI tracking, process optimization, documentation, and change...

**About the Role:**">The Red Hat Application Platform Support team is looking for a Technical Lead to join us in Sao Paulo, Brazil. In this position, you will oversee a team of engineers responsible for providing technical support to enterprise customers and help them meet customer-centric organizational goals.">**Key Responsibilities:**">Manage and maintain...

**About us**:At Siena we are revolutionizing the customer service industry with the world's first autonomous AI customer service agents. We are a remote-first startup that's passionate about enabling machines to engage in delightful and empathic conversations. Siena is the first of its kind, designed to work out-of-the-box to interact with customers across...

Press Tab to Move to Skip to Content LinkWorkplace Type: RemoteBusiness Unit: ALIResponsibilitiesThe purpose of the Technical Lead is to mentor technical teams (both directly and indirectly), fostering a culture of excellence, innovation, and continuous improvement. The Technical Lead serves as the primary representative at customer business units. This role...

Role- Team Lead Location: Sao Paulo, Brazil Key Responsibilities Ensure staffing levels are maintained during operational hours, adjusting shift patterns, holidays, and extended absences Plan, control, and monitor team activities to optimize performance and ensure goals and standards are met Track performance targets to ensure compliance and regularly...

Join to apply for the Manager, Technical Support role at Docusign Join to apply for the Manager, Technical Support role at Docusign Get AI-powered advice on this job and more exclusive features. Company OverviewDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to...

3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.ScyllaDB is looking for a highly motivated hands-on Technical Support Manager to lead our Global Technical Support team.We are a leading provider of high-performance NoSQL databases, empowering businesses to achieve unparalleled performance, scale, and...

Job Title: Technical Support Engineering ManagerWe are seeking a skilled Technical Support Engineering Manager to join our team. This role will involve leading a team of support engineers and managing customer relationships to deliver exceptional service and drive business growth.About the RoleThe Technical Support Engineering Manager will be responsible for...

Empowering customers through expert technical support and education is a key priority for our organization. As a Technical Support Specialist, you will be the face of our company, engaging with clients via multiple channels to resolve technical issues and provide product training.Key Responsibilities:Deliver exceptional technical support to customers via...

Role- Trilingual Team Lead (English+Portuguese+Spanish)Location: Sao Paulo, BrazilSalary: BRL 4300/monthKey ResponsibilitiesEnsure staffing levels are maintained during operational hours, adjusting shift patterns, holidays, and extended absencesPlan, control, and monitor team activities to optimize performance and ensure goals and standards are metTrack...