Senior Voice Systems Specialist

Há 2 dias


Natal, Rio Grande do Norte, Brasil beBeeVoiceEngineer Tempo inteiro R$70.000 - R$130.000

Job Description:

We are seeking a skilled Voice Engineer to join our team. The ideal candidate will have experience in the maintenance of call management systems, daily customer support ticket handling, and setup and management of current applications.

Key Responsibilities:

  • Maintenance of call management systems
  • Daily customer support ticket handling
  • Setup and management of current applications, including FreeSwitch, Yeastar, PortaOne and Call Cabinet
  • Management of SIP lines and trunks
  • Proactive maintenance, configuration management, upgrading/updating and performance optimization of installed voice services
  • Installation and implementation of switches and VLAN configurations
  • IP PBX configuration, call routing and translations, SIP trunk implementations with multiple platforms
  • Ongoing research and development of new voice services and technologies
  • Assisting clients with consultations and selling voice related services
  • Onsite support at client offices on an ad-hoc basis

Required Skills and Qualifications:

  • Minimum 2 years of experience in voice engineering
  • Excellent knowledge of voice management systems, including FreeSwitch, Yeastar, PortaOne and Call Cabinet
  • Strong understanding of SIP lines and trunks, as well as IP PBX configuration
  • Ability to work independently and as part of a team
  • Excellent communication and problem-solving skills

Benefits:

This role offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

Others:

If you are a motivated and experienced Voice Engineer looking for a new challenge, please apply today



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