Service Delivery Specialist
3 semanas atrás
Job Responsibilities:
We are seeking a highly skilled Service Engineer to join our team at HYXiPOWER. As a key member of our service team, you will be responsible for the installation, commissioning, and maintenance of our PV inverter products. Your primary focus will be on ensuring the smooth operation of our systems, providing technical support to customers, and collaborating with our sales team to achieve sales targets.
Key Responsibilities:
- Install, commission, and maintain PV inverter products in various regions.
- Provide technical support to customers, addressing any issues or concerns they may have.
- Collaborate with the sales team to achieve sales targets and develop new business opportunities.
- Participate in the review of product development processes and provide input on customer needs.
- Engage in customer relationship development and project operation.
Requirements:
- Associate Bachelor degree or above in engineering (automation, electrical, computer, mechanical, etc.).
- Experience in electrical equipment, software, and hardware delivery and maintenance services.
- Former working experience in the PV or inverter field, with electrical-related certificates.
- Strong English ability, with the ability to work as a primary language and adapt to long-term business trips.
- Strong customer service skills, with the ability to handle customer inquiries and complaints.
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