Desktop Support Specialist

Há 4 dias


Sorocaba, São Paulo, Brasil beBeeDesktopSupport Tempo inteiro R$49.500 - R$71.460
Job Title: Desktop Support Specialist

Come and transform your career with us. Our company offers a culture of unlimited learning, full of opportunities for improvement and mutual development.

We are looking for Desktop Support Specialists who want to learn and grow.

  • Follow up and provide support for desktop devices
  • Manage stock and assets
  • Provide second-line IT support for all internal departments
  • Guide, assist, and follow up on client questions, problems, or troubleshooting (hardware and software)
  • Install and configure PCs and peripherals upon request
  • Maintain and improve customer service and availability
  • Develop and maintain documentation for ICT support-related subjects and produce reports as needed
  • Provide onsite support during events

To excel in this role, you should stand out for:

  • Advanced English skills
  • Experience in PC support
  • Basic knowledge of Network Administration
  • Hands-on experience with mounting and unmounting devices
  • Good knowledge of Windows OS (Windows 10) & MS Office
  • Good knowledge of hardware (HP, DELL, Lenovo)
  • Excellent customer service, interpersonal, communication, and team collaboration skills

The ideal candidate will be:

  • Friendly and approachable
  • Flexible and adaptable
  • Able to work under pressure

This is a fantastic opportunity for those who want to develop their technical skills and work in a dynamic team environment.

Contact us today to discuss further.



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