
End User Services Director
Há 2 dias
We are seeking an experienced professional to fill the role of End User Services Manager in the LATAM region. This position is located in São Paulo, Brazil.
The successful candidate will be responsible for delivering end-user services within the region, encompassing end-user computing, service level management, print services, self-service tooling, request management, field services, collaboration tools, video conferencing, and end-user device management.
Main Responsibilities:
- Manage end-to-end delivery and execution of end-user services within the region.
- Collaborate with business partners and IT leaders to design services that meet evolving business needs.
- Implement global initiatives and drive self-service and automation.
- Evaluate end-user service vendor performance and define/manage SLAs.
- BUILD AND MAINTAIN RELATIONSHIPS WITH KEY SERVICE PROVIDERS.
The ideal candidate will have 5+ years of demonstrated experience in end-user services, a strong understanding of end-user computing, and excellent communication skills.
Required Skills and Qualifications:
- Demonstrated experience in end-user services.
- Strong understanding of end-user computing.
- Excellent communication skills.
What We Offer:
- A dynamic work environment.
- Opportunities for growth and development.
- A competitive compensation package.
About Us:
- We are a leading organization in the LATAM region.
- We offer a range of services and solutions to our clients.
- We are committed to delivering exceptional results.
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