Process Improvement Specialist

1 semana atrás


Osasco, Brasil beBeeForecast Tempo inteiro R$20.000 - R$35.000

About Forecast Process Specialists

">
  • This role focuses on developing and improving processes within Workforce Management teams.
  • Forecast Process Specialists analyze historical data to ensure trends are captured and operational excellence is achieved.

The ideal candidate will have experience in Business Analytics, Workforce Planning, and Forecasting.

Key skills include proficiency in Google Sheets/Excel, SQL, and excellent written and verbal communication skills.

Additionally, a collaborative mindset and ability to work with cross-functional teams is essential.

Bachelor's degree required. Preferred qualifications include experience with WFM software and Tableau knowledge.

What You'll Bring

  • A proactive approach with a willingness to take initiative.
  • A passion for making a positive impact through effective leadership.

Key Responsibilities

  1. Complete core work and processes for workforce management operational excellence.
  2. Perform analysis on historical contact volume and AHT data to ensure emerging trends are captured.
  3. Create reporting and manage messaging and back office queues.
  4. Perform project and process audits to ensure consistency within the region.
  5. Provide analysis to improve service levels and efficiency.
  6. Perform modifications and enhancements on existing reports based on evolving business requirements.


  • Osasco, Brasil beBeeImprovement Tempo inteiro R$50.000 - R$70.000

    Job Title: Process Excellence SpecialistRole Overview:As a key member of our operational team, you will drive process improvements and enhance our business efficiency.Main Responsibilities:Identify areas for enhancement and develop strategies to boost productivity and reduce costsAnalyze data to inform decision-making and drive business outcomesCollaborate...


  • Osasco, Brasil beBeeWorkforce Tempo inteiro R$20.000 - R$35.000

    About the RoleThe Operations Excellence Specialist will work with a centralized, global team to focus on process improvement across a network of centers.This is an opportunity to build and refine workforce management processes from the ground up, analyzing historical data and creating reporting solutions.The Workforce Management organization offers many...

  • Forecast Process Specialist

    1 semana atrás


    Osasco, Brasil Uber Tempo inteiro

    **About the Role**: The Workforce Management Forecast Process Specialist will work with the Regional Workforce Management team to focus on operational excellence across our BPO and internal Centers of Excellence network. This is an opportunity to help build the WFM process from the ground up, and dig deep into the captivating and sophisticated field of Uber...

  • Payroll Specialist

    Há 5 dias


    Osasco, Brasil Danfoss Tempo inteiro

    Requisition ID: 26072 Job Location(s): Osasco, BR Danfoss is seeking a passionate and highly motivated Payroll Specialist who is ready to take on new opportunities in a huge project regarding Payroll and Benefits in our Region. This position will provide support direct support for: payroll management, including data maintaince, calculation and payout of...

  • Lert Specialist

    Há 7 dias


    Osasco, Brasil Uber Tempo inteiro

    **About the Role**: The Public Safety Response Team (PSRT) LATAM, is part of the Global Public Safety team. The team handles legal requests for user data from police, judiciary and Public Health Authorities (PHAs) around the globe. These often involve emergency circumstances that require an immediate response. Every request is unique and must be checked for...

  • Payroll Specialist

    Há 4 dias


    Osasco, Brasil beBeePayroll Tempo inteiro R$62.200 - R$82.250

    Job DescriptionWe are seeking a highly skilled and detail-oriented professional to join our payroll management team. This role will be responsible for providing direct support for payroll processing, benefits administration, HR auditing, and reporting.The ideal candidate will have strong knowledge of payroll systems, experience in HR projects and process...


  • Osasco, Brasil beBeeProcurement Tempo inteiro R$34.257 - R$51.384

    Internship Opportunity in ProcurementWe are seeking an intern to support our procurement team in Apodaca. This role will involve assisting with data analysis, process optimization and follow-up on indirect purchasing activities.Key Responsibilities:Generate reports in SAP related to indirect procurement.Manage Master Data updates within procurement...

  • Site Leader, Ssd

    2 semanas atrás


    Osasco, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    Employee and performance management experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Business level of English - Bachelor's Degree - Performance metrics, process improvement or lean techniques experience

  • Sales Specialist

    2 semanas atrás


    Osasco, Brasil Danfoss Tempo inteiro

    Requisition ID: Job Location(s): Osasco, BRDanfoss is looking for an enthusiastic Sales Specialist to develop and manage WWW segment in Brazil.**Responsibilities**:Responsibilities of this position include, but are not limited to, the following.- Responsible for the Water & Wastewater sales activities in public and private companies;- Support and coordinate...


  • Osasco, Brasil beBeeProcurement Tempo inteiro R$27.000 - R$45.600

    Job OpportunityWe are seeking an ambitious professional to collaborate with our Procurement team in Apodaca.This role will involve collaborating with colleagues to optimize processes, analyze data and improve procurement operations.Develop reports using SAP related to procurement activities.Manage Master Data updates within procurement systems.Track purchase...