Transportation Manager, Amazon Brazil
Há 3 dias
Logistics Operations Manager Role Summary
Bachelor's degree in Logistics, Supply Chain, Mathematics, Science, or Engineering. Experience in program or project management. Data-driven decision making and performance metrics. Advanced knowledge of Excel and SQL.
Our team objective is to manage to excellence freight execution flowing through our transportation networks, focusing on transportation carrier management, development, quality, and performance. We're seeking a skilled Transportation Manager to help develop a world-class logistics process that delivers goods on time at the best cost.
Your Responsibilities
Transportation carrier performance management, including on-time truck performance, linehaul impact on customer experience, etc. Identify and develop appropriate performance metrics for each program, ensuring consistent measurement and accountability. Pull data from numerous databases and perform ad-hoc reporting and analysis as needed.
Continual, tactical communication with external customers (carriers) and internal customers (fulfillment centers, supply chain, procurement, finance, Amazon logistics). Systematically escalate problems or variance in information and data to the relevant owners and teams, following through on resolutions to ensure delivery.
Design short/medium-term solutions to improve performance and quality of operations. Continual improvement management with carriers, focusing on developing larger and more complex players to ensure they meet demand. Optimizes procedures, processes, and best practices.
Handles difficult problems/efforts, mitigating immediate risks while working. Makes trade-offs: time vs. quality vs. resources. Analyze existing trucking capacity versus forecasted capacity requirements, particularly with the view of supporting seasonal peak times of year. Work to develop medium-term capacity with carriers.
Analyze and improve network design in partnership with supply chain teams to meet best-in-class cost and customer experience results. Ensure right business metrics are prepared for and participate in regular operations calls, business reviews, MBRs, etc.
Requirements
Bachelor's degree in Logistics, Supply Chain, Mathematics, Science, or Engineering. Experience in program or project management. Data-driven decision making and performance metrics. Advanced knowledge of Excel and SQL.
A Day in the Life
As a Transportation Manager, you'll be responsible for resolving delivery performance issues that could negatively affect customers. You'll understand the unique challenges of the transportation team and manage them collaboratively with other cross-functional teams. Your motivation and commitment to customers will ensure that our response to delivery issues is timely and efficient.
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