Data Center Technician I

1 semana atrás


São Paulo, São Paulo, Brasil Microsoft Tempo inteiro
Job Summary

We are seeking a highly motivated and detail-oriented Data Center Technician I to join our team at Microsoft. As a Data Center Technician I, you will play a critical role in ensuring the smooth operation of our data center facilities.

Key Responsibilities
  • Contribute to issue tracking and resolution through effective communication and collaboration with more experienced technicians.
  • Participate in daily safety briefings and complete required training to ensure compliance with safety procedures.
  • Complete assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) while meeting established Service Level Agreements (SLAs).
  • Comply with security and data management procedures and policies, and complete required security training.
  • Maintain a strong client focus and contribute to a positive and effective team environment.
  • Take pride in the service quality, completeness, and ownership of the data center facilities.
Requirements
  • Completed High/Secondary School.
  • Basic knowledge of computer hardware, servers, fiber optics, and components repair.
  • Able to communicate in English.
  • Able to work onsite 100% of the time in Campinas, Brazil.
What We Offer
  • Industry leading healthcare.
  • Educational resources.
  • Discounts on products and services.
  • Savings and investments.
  • Maternity and paternity leave.
  • Generous time away.
  • Giving programs.
  • Opportunities to network and connect.

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