Data Center Technician I
1 semana atrás
We are seeking a highly motivated and detail-oriented Data Center Technician I to join our team at Microsoft. As a Data Center Technician I, you will play a critical role in ensuring the smooth operation of our data center facilities.
Key Responsibilities- Contribute to issue tracking and resolution through effective communication and collaboration with more experienced technicians.
- Participate in daily safety briefings and complete required training to ensure compliance with safety procedures.
- Complete assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) while meeting established Service Level Agreements (SLAs).
- Comply with security and data management procedures and policies, and complete required security training.
- Maintain a strong client focus and contribute to a positive and effective team environment.
- Take pride in the service quality, completeness, and ownership of the data center facilities.
- Completed High/Secondary School.
- Basic knowledge of computer hardware, servers, fiber optics, and components repair.
- Able to communicate in English.
- Able to work onsite 100% of the time in Campinas, Brazil.
- Industry leading healthcare.
- Educational resources.
- Discounts on products and services.
- Savings and investments.
- Maternity and paternity leave.
- Generous time away.
- Giving programs.
- Opportunities to network and connect.
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