Director of Technical Operations

Há 23 horas

São Paulo, São Paulo, Brasil beBeeleadership Tempo inteiro US$180.000 - US$210.000
Technical Leadership Role

We are seeking a highly skilled Technical Director to lead our post-sales technical services organization in the Latin America region.


This leader will be responsible for driving exceptional customer outcomes, fostering operational excellence, and collaborating closely with sales peers to align technical services strategies with regional business objectives and customer needs.


Key Responsibilities:
  • Lead the LATAM region's post-sales Technical Services team, focusing on rapid and reliable deployments and customer value realization.
  • Closely collaborate with LATAM sales leadership to align technical services strategies with regional sales goals, customer requirements, and market dynamics.
  • Drive initiatives to optimize workflows, reduce bottlenecks, and ensure operational efficiency specifically within the LATAM region.
  • Develop and maintain strong relationships with LATAM customers and executive-level leadership to gain insights and feedback on improving the post-sales experience and ensuring customer satisfaction.
  • Build a strong cross-functional interlock and operating cadence with LATAM Sales, Center of Excellence, Product Management, and Technology teams to improve product delivery methodologies, inform product quality, and drive continuous improvement in the region.

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