Director of Technical Operations

Há 2 dias

São Paulo, São Paulo, Brasil beBeeLeadership Tempo inteiro US$80.000 - US$200.000

The Role of a Technical Support Manager

Job Description:
  • Lead, develop and coach a team of Technical Support Engineers (TSEs)
Key Responsibilities:
  • Manage onboarding, mentoring and ongoing development of team members
  • Drive operational efficiency through KPI tracking, process optimization, documentation and change management
  • Conduct performance evaluations, including bi-annual focal reviews
  • Act as a liaison between Technical Support and cross-functional teams, including Engineering, Product and Professional Services
  • Support escalated enterprise customer issues and risk assessments
  • Identify and escalate systemic issues and emerging customer trends
  • Oversee compliance activities and quality reviews within the support environment
Essential Skills:
  • Effective leadership and communication skills
  • Technical expertise in Docusign's product portfolio
  • Ability to analyze complex technical issues
  • Strong problem-solving and decision-making skills
  • Ability to work under pressure and meet deadlines
What We Offer:
  • A dynamic and supportive work environment
  • Ongoing training and professional development opportunities
  • A competitive salary and benefits package

  • Director of Fund Operations

    1 semana atrás

    São Paulo, São Paulo, Brasil Amicorp Group Tempo inteiro

    Direct message the job poster from Amicorp Group Global Talent Acquisition Specialist | Employer Branding Director of Fund Operations – Client Services *This is a relocation opportunity to Curaçao — we offer full relocation assistance to support your move.* About the Role We are seeking an experienced Director of Fund Operations – Client Services ...

  • Technical Director

    1 dia atrás

    São Paulo, São Paulo, Brasil iTalent PLUS Tempo inteiro R$90.000 - R$120.000 por ano

    Our client, a global provider of gaming solutions and technology, is seeking a Technical Director to lead and oversee all technical operations. This senior role ensures the effective functioning of technical teams, operational efficiency, and the highest standards of service delivery across the organization.Key Responsibilities:Lead, mentor, and manage...

  • Director of Regional Technical Operations

    2 semanas atrás

    São Paulo, São Paulo, Brasil beBeeOperational Tempo inteiro R$180.000 - R$240.000

    Job OverviewYour CareerThis Director position is a key member of the leadership team, responsible for leading regional technical operations. This role focuses on driving exceptional customer outcomes and fostering operational excellence.Foster rapid and reliable deployments and customer value realization tailored to regional needs.Collaborate closely with...

  • Director of Fund Operations

    1 dia atrás

    São Paulo, São Paulo, Brasil Amicorp Group Tempo inteiro

    Direct message the job poster from Amicorp Group Global Talent Acquisition Specialist | Employer Branding Director of Fund Operations – Client Services *This is a relocation opportunity to Curaçao — we offer full relocation assistance to support your move.* About the Role We are seeking an experienced Director of Fund Operations – Client Services ...

  • Director of Fund Operations

    Há 2 dias

    São Paulo, São Paulo, Brasil Amicorp Group Tempo inteiro

    Director of Fund Operations – Client Services Location: Curaçao | Department: Amicorp Fund Services*This is a relocation opportunity to Curaçao — we offer full relocation assistance to support your move.*About the RoleWe are seeking an experienced Director of Fund Operations – Client Services to join our Fund Services team in Curaçao. This role is...

  • Director Of Operations

    Há 13 horas

    São Paulo, São Paulo, Brasil Amicorp Group Tempo inteiro

    Director of Operations / Client Services (Company Management & Tax services)Location: Curaçao | *This is a relocation opportunity to Curaçao — we offer full relocation assistance to support your move.*About the RoleWe are seeking an experienced Director / Client Services to lead and manage a portfolio of international clients, ensuring their corporate...

  • Director Of Fund Operations

    4 semanas atrás

    São Paulo, São Paulo, Brasil Caderno Nacional Tempo inteiro

    Segmento: Não InformadoAtividades: * About the Role We are seeking an experienced Director of Fund Operations Client Services to join our Fund Services team in Curaçao.This role is responsible for overseeing the operational, regulatory, and commercial aspects of our Fund Services business, ensuring compliance with statutory, regulatory, and contractual...

  • Director Of Fund Operations

    4 semanas atrás

    São Paulo, São Paulo, Brasil Caderno Nacional Tempo inteiro

    Segmento: Não InformadoAtividades:* About the Role We are seeking an experienced Director of Fund Operations Client Services to join our Fund Services team in Curaçao.This role is responsible for overseeing the operational, regulatory, and commercial aspects of our Fund Services business, ensuring compliance with statutory, regulatory, and contractual...

  • Director of Operations

    3 semanas atrás

    São Paulo, São Paulo, Brasil Amicorp Group Tempo inteiro

    Director of Operations / Client Services (Company Management & Tax services)Location: Curaçao | *This is a relocation opportunity to Curaçao — we offer full relocation assistance to support your move. *About the RoleWe are seeking an experienced Director / Client Services to lead and manage a portfolio of international clients, ensuring their...

  • Director of Operations

    Há 2 dias

    São Paulo, São Paulo, Brasil Amicorp Group Tempo inteiro

    Director of Operations / Client Services (Company Management & Tax services)Location: Curaçao | *This is a relocation opportunity to Curaçao — we offer full relocation assistance to support your move. *About the RoleWe are seeking an experienced Director / Client Services to lead and manage a portfolio of international clients, ensuring their corporate...