
Effective International Payroll Leader
Há 21 horas
This role is for an experienced professional to manage payroll delivery and service level management, scheduling and time management, operational excellence, country legislation knowledge, project delivery, and escalation and problem resolution.
Key Responsibilities:- Payroll Delivery and Service Level Management: Deliver accurate and compliant payroll processing for assigned clients, coordinating client requirements, and managing the process with trusted in-country payroll networks.
- Scheduling and Time Management: Manage and deliver client payrolls against agreed schedules, communicating directly with clients and ICPs to meet or exceed deadlines.
- Operational Excellence: Maintain clear and informative communications to clients, partners, and internally to the wider team and Client Service Managers.
- Country Legislation Knowledge: Develop detailed knowledge of statutory processes for assigned countries.
- Project Delivery: Own or contribute to specific company projects, improving and/or changing systems, processes, or functions within the business.
- Escalation and Problem Resolution: Own, manage, and resolve client escalations, seeking help and advice where needed.
Responsibilities will include:
- Management of 10-15 international payrolls, including data processing and quality accuracy reviews.
- Review and resolution of outstanding payroll queries or requests by working directly with clients and international third-party partners.
- Maintaining accurate online document libraries for clients, updating with new versions and providing a clear summary of updated information.
- Collaborating with peers to review payroll processes and identify opportunities to improve existing processes.
- Working with the team leader to implement new processes and create a more efficient working environment.
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