Collections Supervisor

3 semanas atrás


Santos, São Paulo, Brasil Damco Spain Sl Tempo inteiro
The Opportunity:
We're seeking a seasoned Collections Supervisor to join our team at Damco Spain Sl. As a Collections Supervisor, you'll be responsible for overseeing the end-to-end OTC process, identifying and adjusting gaps, and driving actions to improve collections. You'll work closely with collectors and analysts to identify main issues and develop strategies to address them. Your expertise in stakeholder management, coaching, and process improvement will be invaluable in this role.

Key Responsibilities:
Oversee the OTC process to identify and adjust gaps
Conduct regular portfolio reviews with collectors and analysts
Support manager in developing collections strategies
Engage stakeholders for timely issue resolution
Prepare reports on collections activities

We're looking for:
Advanced stakeholder management and communication skills
Experience in coaching and developing a team of specialists
Experience with process improvement and technology implementation projects
English advanced level (must)
Microsoft Office advanced
Higher education in Logistics, Administration, or related field
Demonstrates financial skills
Inspires confidence
Mutual respect and teamwork
Knows how to plan and align
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