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Product Specialist
2 meses atrás
Cial Dun & Bradstreet is a leading provider of business decisioning solutions and commercial data across Latin America and the Caribbean.
We are a fast-growing company that is revolutionizing the world of data and business information.
Job SummaryWe are seeking a highly skilled Product Specialist to join our team.
Key Responsibilities- Product Training: Conduct training sessions for internal teams to ensure a consistent and accurate understanding of product offerings.
- Customer Support: Act as a point of contact for customer inquiries related to product specifications, usage, and troubleshooting.
- Market Analysis: Stay informed about market trends, competitor products, and industry developments to contribute insights for product development and positioning.
- Sales Support: Collaborate with the sales team to assist in product demonstrations, presentations, and customer meetings.
- Product Positioning: Work closely with marketing teams to develop product positioning strategies and create marketing collateral.
- Feedback Collection: Gather and analyze customer feedback to provide valuable insights for product improvement.
- Documentation: Create and maintain accurate product documentation, including manuals, specifications, and FAQs.
- Bachelor's degree in a relevant field (e.g., Business, Engineering).
- + 5 years as Product Specialist or in a related role.
- Strong technical aptitude with the ability to understand and communicate complex product features.
- Excellent communication and presentation skills.
- Customer-focused mindset with a commitment to delivering exceptional service.
- Analytical and problem-solving skills.
- Ability to collaborate effectively with cross-functional teams.
- Competitive compensation and benefits.
- Positive and exciting work environment, with a culture built on values of integrity, respect, and collaboration.
- Dynamic, fast-growing company where you can grow as far as your vision and curiosity leads you.
- Flexible hybrid office/remote-work scheme.
