
High-Risk Seller Advocate
Há 7 dias
We're seeking a seasoned Account Strategist to spearhead critical interactions with high-risk sellers, leveraging tailored 90-day management plans. This role combines analytical expertise with relationship management skills to drive impactful seller support and enhance marketplace retention.
Responsibilities- Analysis & Direct Seller Engagement:
- Analyze root causes and conditions leading to sellers' unmanaged, at-risk, or post-attrition status
- Build and maintain seller relationships through multi-channel communication (phone, email, etc.) with consistent check-ins
- Research and understand seller cohort characteristics, including trends, seasonality, and competitive dynamics to provide targeted guidance
- Gather and analyze seller feedback regarding status, needs, and challenges to develop both personalized and scalable solutions
- Discover and make use of available tools and resources to conduct comprehensive seller profile analysis prior to engagement
- Diagnose critical performance issues and develop collaborative action plans
- Manage and prioritize seller pipeline effectively to achieve targeted outcomes
- Guide sellers to proficiency with Amazon's tools and programs, promoting self-sufficiency and adherence to marketplace standards
- Contribute to implementing efficient SOPs for knowledge sharing within the new team
- Identify and document attrition patterns, best practices, and improvement opportunities
- Create and implement preventive programs that address common challenges with scalable solutions
- Partner with internal teams to leverage available resources while advocating for seller needs
- Track and analyze performance metrics for both individual sellers and programmatic initiatives
- Monitor and report on seller recovery KPIs and intervention effectiveness
-
Sales Marketplace Team Lead, Brazil Marketplace
1 semana atrás
Região Geográfica Intermediária de São Paulo, Brasil Amazon Tempo inteiroSales Marketplace Team Lead, Brazil Amazon Marketplace Join to apply for the Sales Marketplace Team Lead, Brazil Amazon Marketplace role at Amazon Description Amazon strives to be Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. We are seeking creative, goal-oriented, and highly...
-
Technical Customer Advocate
Há 3 dias
São Paulo, São Paulo, Brasil beBeeCustomer Tempo inteiro US$100.000 - US$150.000Job Title: Technical Customer AdvocateAbout the Role:We are seeking a highly skilled Technical Customer Advocate to join our team. The successful candidate will be responsible for driving solution consumption through onboarding, adoption, and maturity modeling.Key Responsibilities:Enable customers to adopt high-value product use cases and integrate tools...
-
Seller Performance Specialist, Latam Seller Experience
2 semanas atrás
São Paulo, São Paulo, Brasil Amazon Tempo inteiroSeller Performance Specialist, Latam Seller Experience & Compliance Join to apply for the Seller Performance Specialist, Latam Seller Experience & Compliance role at Amazon . Position Overview Amazon LATAM team is seeking a Seller Performance Specialist based in Sao Paulo, Brazil. This role offers the opportunity to participate in high-visibility projects...
-
Client Advocate
2 semanas atrás
São Paulo, São Paulo, Brasil Willis Towers Watson Tempo inteiroThe Client Advocate (CA) is a key client-facing role within WTW's Construction industry vertical division (IVD), responsible for maintaining and strengthening relationships with clients in the construction sector. This role requires a deep understanding of the construction industry's unique challenges, risks, and regulatory landscape, enabling the CA to...
-
Unlock Career Potential: Technical Advocate Role
2 semanas atrás
São Paulo, São Paulo, Brasil beBeeAdvocate Tempo inteiro US$120.000 - US$150.000Technical Advocate for Customer SuccessAs a pivotal member of our team, the Technical Advocate plays a crucial role in ensuring the seamless integration and optimal use of our solutions by clients. This encompasses serving as their primary point of contact, driving solution adoption through onboarding, maturation modeling, and value realization.Key...
-
Client Advocate
2 semanas atrás
São Paulo, São Paulo, Brasil Willis Towers Watson Tempo inteiroThe Client Advocate is responsible for maintaining client relationships. The CA role has a strong connection to the client's business and a fundamental understanding of its industry. The Client Advocate contributes to and generates new opportunities with prospects by developing and closing on expanded business services, products, and solutions with existing...
-
Client Advocate
2 semanas atrás
São Paulo, São Paulo, Brasil Willis Towers Watson Tempo inteiroThe Client Advocate (CA) is responsible for maintaining and expanding client relationships, with a strong focus on the Life Sciences industry. This role requires a deep understanding of the life science landscape and the unique risks faced by pharmaceutical, biotech, and medical device companies. The CA will manage client relationships, develop strategies,...
-
Account Consultant, Dive
1 semana atrás
Região Geográfica Intermediária de São Paulo, Brasil Amazon Tempo inteiroWe're seeking an Account Consultant to join our newly established Dive & Rescue team, spearheading strategic interactions with unmanaged at-risk of attrition sellers through customized 90-day account management plans. This role combines hands-on seller interaction and in-depth performance and status analysis to develop and implement personalized seller...
-
New Seller Onboarding Specialist
2 semanas atrás
São Paulo, São Paulo, Brasil beBeeSeller Tempo inteiro US$45.000 - US$60.000Job Overview:The Registration Hub Associate role is an exciting opportunity to accelerate new seller acquisition through the New Seller Hub.As a key member of our high-volume lead engagement environment for Brazil, you will play a crucial role in converting leads into Amazon sellers by guiding them through Registration, Verification, and Listing...
-
Client Advocate
2 semanas atrás
São Paulo, São Paulo, Brasil Willis Towers Watson Tempo inteiroThe Client Advocate is responsible for maintaining and cultivating client relationships. The Client Advocate role has a strong connection to the client's business and a fundamental understanding of its industry. The Client Advocatecontributes to and generates new opportunities with prospects by developing and closing on expanded business services, products...