Technical Customer Advocate

Technical Advocate for Customer SuccessAs a pivotal member of our team, the Technical Advocate plays a crucial role in ensuring the seamless integration and optimal use of our solutions by clients. This encompasses serving as their primary point of contact, driving solution adoption through onboarding, maturation modeling, and value realization.Key...

Support Service Technician Role Overview We are seeking a skilled and dedicated individual to join our support team as a Support Service Technician. This role involves providing technical assistance to both internal and external customers, ensuring that their issues are resolved efficiently and effectively. Key Responsibilities: • Provide timely and...

Job Title: Enterprise Customer AdvocateWe are seeking a skilled professional to drive successful customer adoption and utilization of our tools.Role Overview:The primary focus will be on ensuring the timely creation and upkeep of account health scores, notes, and calls to action in Gainsight. This role also involves partnering with the aligned account sales...

Customer Service AdvocateWe are seeking a skilled Customer Service Representative to fulfill a key role in our organization.Key Responsibilities:Provide exceptional customer service through various communication channels.Analyzing and resolving customer complaints in a timely and professional manner.Maintaining accurate records of customer interactions and...

Customer Success Advocate RoleThe Principal AI Specialist, Customer Success position is a dynamic customer advisory role responsible for achieving business outcomes through the effective utilization of cutting-edge Zendesk AI solutions.This specialist function and key enabler of customer success relies on AI as the primary driver. To achieve these goals, the...

Key to success in this role is collaboration and the ability to build strong, trust-based relationships with customers. A Customer Advocate will play a vital part in driving customer adoption and utilization of our integration platform.About the PositionThis role involves guiding customers through their integration journey, ensuring they achieve maximum...

Customer Success ManagerWe are seeking a highly skilled and motivated Customer Success Manager to join our team. As a key member of our organization, you will be responsible for driving the successful adoption and utilization of our integration platform solutions.This is an excellent opportunity for a professional who is passionate about helping customers...

Mission Statement:As a skilled Sales Engineer, you will deliver expert technical support through sales presentations and product demonstrations. Your role involves identifying opportunities with customers and partners and driving them to closure. You will also collaborate closely with the product team to help prioritize features based on customer input.You...

Job Role: Customer Service AdvocateKey Responsibilities:Providing assistance to the customer support and internal sales teams;Assisting with various tasks and projects.Requirements:Excellent communication and interpersonal skills;Able to work in a fast-paced environment;Demonstrated ability to multitask and prioritize tasks effectively.Benefits:Opportunity...

Technical Account ManagerA Technical Account Manager is a highly skilled professional who serves as the primary point of contact for customers to ensure their success with our platform.