Senior Program Management Professional
Há 19 horas
**Job Description:** We are seeking a seasoned Senior Program Management Professional to lead our consulting projects. This role involves delivering high-profile projects on time, within budget and to the satisfaction of our clients.
**Required Skills and Qualifications:
- 4.5-8 years of experience in program management with expertise in project coordination, team leadership, risk management, and issue resolution.
- Strong knowledge of IT service management best practices, including ISO 20000 and ITIL.
- Excellent communication and interpersonal skills.
**Benefits:
- Opportunity to work with top-tier clients and contribute to their success.
- Collaborative and dynamic work environment.
- Competitive salary and benefits package.
**Others:
- As a Senior Program Management Professional, you will be responsible for independently resolving tickets and ensuring that the agreed SLA of ticket volume and time are met for the team.
- You will provide support for on-call escalations or L3 level support and perform incident and problem management tasks.
- Work on value-added activities to improve processes and deliver exceptional results.
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